Our servers are housed in one of the most advanced data centers in the country, which is maintained by the leader in managed hosting, Rackspace Managed Hosting. Rackspace provides advanced data center services and intelligent network management at a fraction of the cost of running a private Internet data center. This outsourcing of network management functions results in increased savings both for InfoServe Media and its customers.
Rackspace provides the world-class infrastructure necessary to maintain dedicated Web servers 24x7, and, while other providers are closing their data centers, Rackspace is continually upgrading. Rackspace currently has over 60,000 square feet of data center space. Rackspace operates its US data centers out of San Antonio, Texas, and Herndon, Virginia, and Rackspace's European data center is located in London, England. All of Rackspace's data centers have been engineered to avoid any single point of failure in Rackspace's connectivity, power, or HVAC. And because Rackspace's data centers are not open to the public, you can rest assured that only a handful of highly trained, level-three technicians will be allowed within close physical proximity to the server.
The data centers are physically isolated from everyone but level three technicians. Public access is strictly forbidden. Access to the data center floors is restricted to those holding Rackspace military-grade passcards. Furthermore, access to the data centers themselves is restricted by Biometric hand scanners.
San Antonio is an ideal location for Rackspace's primary data center because of the absence of natural disasters. San Antonio is on the most seismically stable soil in the US. In fact, San Antonio is one of only two places in the US that Lloyd's of London will underwrite for earthquake insurance. Additionally, the absence of hurricanes and tornadoes make the Rackspace San Antonio data center the perfect location for mission-critical data.
Power systems in Rackspace data centers are designed to run uninterrupted even in the unlikely event of a total power outage. All servers are fed with conditioned UPS (Uninterruptable Power Supply) power that will run if utility power fails. The UPS power subsystem is N+1 redundant with instantaneous failover in case the primary UPS fails. In the event of an extended power outage, an on-site diesel generator can run indefinitely. The generator is regularly tested to ensure that it will continue to function in the event of an emergency.
A Precision Environment
Rackspace data centers are meticulously tidy. All air is circulated and filtered every 90 seconds to remove dust and contaminants. The data center's HVAC (Heating Ventilation Air Conditioning) system is N+1 redundant to ensure that - even in the event of an entire HVAC system failure - there is a duplicate system on standby to take over. An advanced fire-suppression system is in place to prevent any fire from spreading - in the unlikely event that one could start. All cables to servers and routing equipment are securely tied down, and cable racks suspended from the ceiling provide dual routes for all cables. In the event that all cables on a cable rack are cut or burned, packets of data will automatically be routed to a second set of cables on the other side of the data center.