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The server migration was completed 12/14/14. Please report any post-migration bugs to support@infoservemedia.com. Thank you for your patience during this transition.

Terms of Service

InfoServe Media has a responsibility to protect each client and to provide the best services available. The following guidelines were designed to ensure these obligations are met:

Content

All services provided by InfoServe Media may be used for lawful purposes only. Transmission, storage, or presentation of any information, data, or material in violation of any United States Federal, State, or City law is prohibited. This includes, but is not limited to: copyrighted material, material judged to be threatening or obscene, material protected by trade secret or other statute, or material that constitutes an invasion of privacy. The subscriber agrees to indemnify and hold harmless InfoServe Media from any claims resulting from the use of the service which results in damages sustained by the subscriber or any other party.

Sites that promote any illegal activity or present content that may be damaging to InfoServe Media servers or any other server on the Internet are prohibited. Links to such materials are also prohibited.

Examples of unacceptable content or links

» Pornography
» Pirated software
» Hacker programs or archives
» Warez sites

InfoServe Media will be the sole arbiter as to what constitutes a violation of this provision.

Commercial Advertising - E-mail

Spamming, or the sending of unsolicited e-mail, from an InfoServe Media server, or using an e-mail address or domain that is maintained on an InfoServe Media sever as reference is strictly prohibited. InfoServe Media will be the sole arbiter as to what constitutes a violation of this provision.

Intellectual Property Violations

Engaging in any activity that infringes or misappropriates the intellectual property rights of others, including copyrights, trademarks, service marks, trade secrets, and patents held by individuals, corporations, or other entities is prohibited. Also prohibited is any activity that violates privacy or publicity rights of others. InfoServe Media is required by law to remove or block access to customer content upon receipt of a proper notice of copyright infringement. It is also InfoServe Media's policy to terminate the accounts of customers who commit repeat violations of copyright laws

Misuse of System Resources

Any attempt to undermine or cause harm to a server, or customer, of InfoServe Media is strictly prohibited. This includes, but is not limited to: using programs that consume excessive CPU time; allowing the use of mail services, mail forwarding capabilities, or autoresponders other than for the customer's own account; resale of disk space without an appropriate reseller agreement; use of servers for backup of files unrelated to the web site of the account; or resale or remote access to CGI scripts installed on our servers. Operation of IRC servers or IRC bots on InfoServe Media servers will result in an immediate suspension of service.

Other Activities

Engaging in activities, whether lawful or unlawful, that InfoServe Media determines to be harmful to its subscribers, operations, reputation, goodwill, or customer relations is prohibited.

Backups

A backup of all Web site and database files is made once daily. Although every conceivable effort is taken to ensure the integrity of the hosted data, InfoServe Media cannot be held responsible for the loss of data on any Web site. All clients are reminded to keep a current copy of their Web site on their local hard drive.

Cancellation

Cancellation of Web hosting services can be made at any time via e-mail by sending a request . No notice is required, and there is no cancellation fee, but all fees paid for service up to the notice of cancellation are non-refundable. If cancellation is made within the first 30 days of service, all hosting fees will be refunded. This does not include fees for domain registration or fees on additional features such as additional space or bandwidth. Refunds will not be issued to any client whose account has been deactivated because of Terms of Service violation(s).

Suspension

Activity which results in a suspension or deactivation of an account will result in a forfeiture of fees paid. Complaints made regarding abuses of an account will be grounds for suspension.

Refusal of Service

InfoServe Media reserves the right to refuse, cancel, or suspend service at its sole discretion. All sub-networks, distributive hosting sites, and dedicated servers of InfoServe Media must adhere to the above policies. Please direct any reports of violations of the above policies .

Billing Terms

All invoices posted to your account will be due and payable Net 30. Accounts with an overdue balance will be subject to a $10.00 per month fee or a 2% per month charge on the Total Amount of the overdue invoice (whichever is greater). Delinquent accounts will be suspended after 60 days non-payment, with service to be reinstated after payment in full is received. Delinquent accounts' settings and data will be permanently deleted from the server(s) after 90 days non-payment.

All charges will be considered valid unless otherwise disputed in writing within 10 days from invoice submittal. After this time, InfoServe Media, LLC will consider your bill to be correct. If the account becomes delinquent, and it becomes necessary to forward this account to an attorney or collection agency for collection, the Customer agrees to pay any reasonable attorney or collection agency fees, plus all other reasonable costs for collection, including court costs.

Failure to follow any term or condition will be grounds for immediate account deactivation.

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