To view your traffic and usage statistics, log in to the Control Panel, click the Site
Management System, select the domain you would like to view the statistics for,
click the Report button, and then click the Web Stats button.
For most sites the statistics will be updated once daily. However, for larger sites
or sites that generate large amounts of traffic, they may only be updated once
every several days.
Any request made to the server that is logged is considered a hit. The requests
can be for any type of file (e.g. HTML pages, graphic images, audio files, cgi
scripts, etc.). Each valid line in the server log is counted as a hit. This number
represents the total number of requests that were made to the server during the
specified report period.
Some requests made to the server require that the server then send some
information back to the requesting client, such as an HTML page or graphic
image. When this happens, it is considered a file, and the files total count is
incremented. The relationship between hits and files can be described as
incoming requests and outgoing responses.
Pages are the number of Web pages served. Any HTML document, or anything
that generates an HTML document, would be considered a page. This does not
include the other elements that go into a document, such as graphic images or
What constitutes a page can vary from server to server. The default action is to
treat anything with the extension .htm, .html, .shtm, and .shtml as a page.
When a request is made to the server from a given IP address, the amount of time
since a previous request by the same address is calculated (if any). If the time
difference is greater than a preconfigured visit timeout value, it is considered a
new visit, and this total is incremented (both for the site and the IP address). The
timeout value is set to 30 minutes, so if a user visits your site at 1:00 pm in the
afternoon, and then returns at 3:00 pm, two visits would be recorded.
Due to the limitation of the HTTP protocol, log rotations, and other factors, this
number should not be taken as absolutely accurate, rather, it should be
considered a pretty close "guess".
The KBytes (kilobytes) statistic shows the amount of data, measured in KB, that
was sent out by the server during the specified reporting period. This value is
generated directly from the server's log file. (Technically a kilobyte is 1024 bytes,
not 1000 bytes.)
Each request made to the server comes from a unique site, which can be
referenced by a name, or ultimately, an IP address. The sites statistic shows how
many unique IP addresses made requests to the server during the reporting time
period. This DOES NOT mean the number of unique individual users (real
people) that visited, which is impossible to determine using just logs and the
HTTP protocol. However, this number might be about as close as you will get.
The URLs statistic reports the unique URLs for your Web site that were requested
by users. This will count HTML pages as well as graphics.
A referrer is the URL of the last web page the user was on before coming to your
web site. Therefore, this information reports the Web pages that link to your site.
Technically, if a user types in your URL directly, the browser will not record a
referrer. In addition, the referrer variable is a new feature that was not supported in
all browser types and versions. The recent browsers support the referrer attribute.
The User Agent statistic reports the number of browser types and versions used
by visitors to your Web site.
Top Entry and Exit Pages
The Top Entry and Exit Pages statistic give a rough estimate of the URLs used to
enter your site, and the last pages viewed by a visitor. Because of limitations in the
HTTP protocol, this number should be considered a good "rough guess" of the
This information will give a good indication of the overall trend in where users
enter your site - via bookmarks or search engines - and where users exit your site.
The Search Keywords statistic is a list of keywords that were used in search
engines to find your Web site.