Generating a full backup
A full backup will backup all files needed to restore your account if it is corrupted,
deleted, or moved to another server. Generating a full backup and saving it to a
remote location can be a very safe move in case of problems with your account.
Note that you will not be able to restore a full backup. That must be done by the
Contact Technical Support If you need a
full backup restored.
1 To access the Backup Menu, see
2 Click on Generate/Download a Full Backup button.
3 Select the destination you wish to save the backup to from the drop box next to
4 Enter your email address in the field next to Email Address:. An email will be
sent to this address when the backup is completed.
5 If you are backing up to a remote server, place the server's name, your
username, and your password on that server in the appropriate fields.
6 Click on Generate Backup to start the backup process.
When backing up to a remote server, make sure you have properly entered the
servername, your username on that server, and your password for that account.