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Knowledge Base:  Hosting - Logs and Statistics:  Accessing and Reading Web Site Traffic Statistics
To view your traffic and usage statistics, log in to the Control Panel, click the Site 
Management System, select the domain you would like to view the statistics for, 
click the Report button, and then click the Web Stats button.

For most sites the statistics will be updated once daily. However, for larger sites 
or sites that generate large amounts of traffic, they may only be updated once 
every several days.

Any request made to the server that is logged is considered a hit. The requests 
can be for any type of file (e.g. HTML pages, graphic images, audio files, cgi 
scripts, etc.). Each valid line in the server log is counted as a hit. This number 
represents the total number of requests that were made to the server during the 
specified report period. 

Some requests made to the server require that the server then send some 
information back to the requesting client, such as an HTML page or graphic 
image. When this happens, it is considered a file, and the files total count is 
incremented. The relationship between hits and files can be described as 
incoming requests and outgoing responses. 

Pages are the number of Web pages served. Any HTML document, or anything 
that generates an HTML document, would be considered a page. This does not 
include the other elements that go into a document, such as graphic images or 
video clips. 

What constitutes a page can vary from server to server. The default action is to 
treat anything with the extension .htm, .html, .shtm, and .shtml as a page. 

When a request is made to the server from a given IP address, the amount of time 
since a previous request by the same address is calculated (if any). If the time 
difference is greater than a preconfigured visit timeout value, it is considered a 
new visit, and this total is incremented (both for the site and the IP address). The 
timeout value is set to 30 minutes, so if a user visits your site at 1:00 pm in the 
afternoon, and then returns at 3:00 pm, two visits would be recorded. 

Due to the limitation of the HTTP protocol, log rotations, and other factors, this 
number should not be taken as absolutely accurate, rather, it should be 
considered a pretty close "guess". 

The KBytes (kilobytes) statistic shows the amount of data, measured in KB, that 
was sent out by the server during the specified reporting period. This value is 
generated directly from the server's log file. (Technically a kilobyte is 1024 bytes, 
not 1000 bytes.) 

Each request made to the server comes from a unique site, which can be 
referenced by a name, or ultimately, an IP address. The sites statistic shows how 
many unique IP addresses made requests to the server during the reporting time 
period. This DOES NOT mean the number of unique individual users (real 
people) that visited, which is impossible to determine using just logs and the 
HTTP protocol. However, this number might be about as close as you will get. 

The URLs statistic reports the unique URLs for your Web site that were requested 
by users. This will count HTML pages as well as graphics. 

A referrer is the URL of the last web page the user was on before coming to your 
web site. Therefore, this information reports the Web pages that link to your site. 

Technically, if a user types in your URL directly, the browser will not record a 
referrer. In addition, the referrer variable is a new feature that was not supported in 
all browser types and versions. The recent browsers support the referrer attribute. 

User Agent
The User Agent statistic reports the number of browser types and versions used 
by visitors to your Web site. 

Top Entry and Exit Pages
The Top Entry and Exit Pages statistic give a rough estimate of the URLs used to 
enter your site, and the last pages viewed by a visitor. Because of limitations in the 
HTTP protocol, this number should be considered a good "rough guess" of the 
actual numbers. 

This information will give a good indication of the overall trend in where users 
enter your site - via bookmarks or search engines - and where users exit your site. 

Search Keywords
The Search Keywords statistic is a list of keywords that were used in search 
engines to find your Web site. 
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